Frequently Asked Questions
General Question
Don’t panic, do the following:
1. Take pictures of the accident scene including your vehicle.
2. If there is another party involved, exchange insurance information.
3. File a claim with your insurance company.
4. In case you were hit by another vehicle and have their insurance information, then file a claim with their insurance company not yours.
5. Take note of your claim number.
After the accident:
– It is your right to choose a repair facility of your choice. No one can require you to go to a particular repair shop.
– If the car is drivable, bring it to us at your earliest. Otherwise, call us and we can arrange your car to be towed.
After your initial claim is filed and the vehicle is dropped off at our location, we will deal with your insurance company from start to finish. From preparing an estimate, to submitting any subsequent supplements, and handling reimbursements – we’ve got it covered.
Yes! We provide free online estimates as a courtesy to our customers. You can submit a form on our estimates page on our website,ebodyrepair.com. You can also contact us through the website chat, email, or phone.
Estimates are written during business hours. We will try to bet back to you as soon as possible!
A reputable auto body repair shop should offer a warranty on their repair work. This warranty typically covers the quality of their workmanship and any parts that were replaced during the repair. Ask about the length of the warranty and what it covers.
A good warranty provides peace of mind knowing that you are covered if any issues arise after the repair is completed.
Technical Question
Got a technical question? Let us simplify it for you! Whether it’s about your vehicle, equipment, or maintenance, we’re here to provide clear, expert answers.
Turn Off the Engine:
Locate the Radiator Drain Plug:
Drain the Radiator:
Flush the System:
Refill the Radiator:
Bleed the System:
Check the Coolant Reservoir:
Inspect for Leaks:
Replace the Radiator Cap:
Dispose of Old Coolant Properly:
Prepare: Park on a flat surface, engage the parking brake, and loosen lug nuts slightly.
Lift the Car: Use a jack to lift the car and secure it with jack stands. Remove the wheel.
Remove Caliper: Unbolt the caliper and suspend it (don’t let it hang by the brake hose).
Replace Pads: Slide out old pads, compress the caliper piston with a C-clamp, and insert new pads.
Reinstall: Reattach the caliper, put the wheel back on, and tighten lug nuts in a star pattern.
Test Brakes: Pump the brake pedal and test the brakes before driving.
Prepare:
Locate the Drain Plug:
Drain the Oil:
Remove the Oil Filter:
Install the New Oil Filter:
Reinstall the Drain Plug:
Add New Oil:
Check for Leaks:
Dispose of Used Oil:
Park Safely:
Open the Hood:
Inspect Fluid Levels:
Examine Belts and Hoses:
Inspect Battery:
Look for Leaks:
Check the Air Filter:
Listen for Unusual Noises (Optional):
Check Engine Lights:
Inspect Spark Plugs (Optional):
contact us for more detail.